First, they often ship the boxes separately and on different days. They should tell you this may happen to avoid you calling in saying that they did not deliver a box (or worse discovering this with a million pieces on the floor). The instructions are actually pretty decent and detailed. The only problem is that they do not tell you how to load the weights. How you stack the weights does matter so you will want to pay attention to avoid having to undo many steps to re stack the weights. You will need to use plain logic but I figured the weights should be stacked with the deeper "U" grove on the bottom forming an upside down U facing the front of the machine. Otherwise, it is a very solid machine with tons of exercise options for a vacation rental or second home. Probably not a great fit for super tall people (6'3 and above should consider a different option in my opinion). Again, solid machine and actually a nice challenge to build.Bought this to avoid trips to the gym when the snow starts. Took about 4 hours to put together, everything was well packaged, instructions were a bit complicated and took some figuring out on some of the steps. Only complaint is that there is no way to adjust the seat height, and it's maybe a bit too high for my frame (6'2"). Still for the money, well worth it. High quality materials, feels very solid.Initially the delivery was missing one box, customer service tracked down my package and it came next day. The machine itself is AWESOME!! Really solid built and high quality. Assembly was pretty easy because the additional video online really walked me through assembling each area. Took me two days to put together. I did the machine first and the pully system the second day. All in took me about 5 or 6 hours to assemble but I took my time to make sure I had every step right. If you are on the fence, don't be this machine feels and performs way better than expected. Great buy and great new piece of equipment in my home gym. It really does a fantastic range of exercises!I’m 6 feet tall. I can’t extend my hands all the way while doing overhead pull. By the way no chain attached.great service response time took me 2 days to assemble myself since im an idiot made a great gift for my bro hes a weight nut hes very happy on the endlessness of this amazing machineI purchased this based on the 5 star reviews other people who bought this item. I am impressed. I had a small issue with the assembly of one cable. Contacted Amazon who put me in touch with their support staff. This was a Sunday and I received a response immediately!! On a Sunday!! Support stayed in touch with me to ensure I had a resolution to my issue!!! Companies I have dealt with before did not provide this level of customer service. I highly recommend this product because it does what it is supposed to do and the customer service was over the top!Great for the price. Directions looked overwhelming at first but once we got started it went fast. Learned to be careful tightening too much on the bottom leg extension pulley. Great product.I did a lot of research before buying this and was a little hesitant because it only had a few reviews. I’d buy this again in a heartbeat. I am about 6-2 and the lat pull down gives full range of motion as do all the other exercises. The machine itself is excellent quality and comes with a tri/row bar, lat pull down bar, and a few other accessories. There are a ton of exercises you can do as well. I have had many different workout weight equipment over the years and this is an outstanding, high quality product. My only issue on this would be the directions to assemble it….they are horrible mostly because the parts are not numbered so it does take some time to assemble.