Megan Zucaro gives a lot of advice to buyers and sellers of real estate in this book. The problem is that she doesn’t follow her own advice. We hired Megan to sell our family home swayed by the large amount of internet marketing she does. Here are some highlights of our 6 months of experience:1) She oversold her knowledge and understanding of the market in the area and the type of property we were selling.2) She mislead us as to market value by over 300K to get the listing and we never got any viable offers close to what we listed it at, not what she stated in the book about realistic pricing.3) She signed a contract offering 2.5% to the Buyer’s agent and listed it as 2% in the MLS4) Fell out of escrow three times with “investors” who turned out NOT to have the financial resources. One could not even come up with 5K for a down payment. So much for due diligence and creativity.5) She represented the final buyer without fully disclosing that after signing, she accepted other listings from him making her less than eager to represent our side.6) Said buyer accepted our offer, all cash, AS IS, short closing and immediately after signing the contract, he started with requests for extensions and a request for repairs for $150,000. After several weeks of “talk” (mostly texts and e-mails), it turns out that Megan didn’t have ANY reports to substantiate the request. The one report we insisted on revealed that everything was well in keeping with the age of the property.7) After being served a Notice to Perform and a Cancellation Notice, buyer continued to negotiate for reductions in price directly with us through an attorney.8) Most communications were made via text messages or e-mail – two notable exceptions. First, Megan called me at home and put the buyer on the phone to negotiate a reduction. Then the day after Thanksgiving, AFTER we had told her we would NOT give any further reductions, she kept telling us what a great offer it was. By now, the buyer’s offer was about $500,000 below the listing price and $200,000 below the agreed selling price. After this mess, her phone "mailbox" was full and couldn't record any messages.9) We finally decided to take the house off the market in December. When I met with Megan to get the keys back, I found out that she GAVE the keys to one of the Buyer’s agent and that he “lost” them. She had the house re-keyed but we don’t know how long the Buyer and his agents had access to the property without our interests being represented.After finding another realtor, we didn’t even have time to relist the property before there was interest. We sold our house on OUR terms in 14 days!!Although many of the ideas listed in the book are common sense, I feel that someone representing themselves as an expert in the field should have some expertise or they should stay away from issues they are not prepared to deal with. I am all for the “Grace of God”, as Megan states. I just don’t think I should depend on Him to sell my house. It would also help if someone edited her written communications.